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7/31/2017 4:27:24 PM
2926
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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I have problem with shadowkeep dlc on steam. I go to the moon to do nightmare hunts and it says that I have to buy shadowkeep again when I already did so last friday. Please help!!
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I do have a technical issue I’ve recently reinstalled the game and it seems all my toons got reset back to low level while they all where level 40 and my light power is now down to 0 too from 750 where I left them off
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Hi there! Looking at your profile right now, you have 3 characters that are at 750 in Destiny 2. Can you please provide a screenshot of the issue?
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[quote]Hi there! Looking at your profile right now, you have 3 characters that are at 750 in Destiny 2. Can you please provide a screenshot of the issue?[/quote] True the app it shows I have 3 rooms maxed at the lost king expansion but when I login on my ps4 it’s all empty and low level
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[quote][quote]Hi there! Looking at your profile right now, you have 3 characters that are at 750 in Destiny 2. Can you please provide a screenshot of the issue?[/quote] True the app it shows I have 3 rooms maxed at the lost king expansion but when I login on my ps4 it’s all empty and low level[/quote] Destiny 2 actually https://ibb.co/3WDRK18
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The screenshot you are showing is the UI for Destiny 1.
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[quote]The screenshot you are showing is the UI for Destiny 1.[/quote] That’s correct apparently I installed destiny 1 instead of too. I blame the brain surgery I had last week
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[quote][quote][quote]Hi there! Looking at your profile right now, you have 3 characters that are at 750 in Destiny 2. Can you please provide a screenshot of the issue?[/quote] True the app it shows I have 3 rooms maxed at the lost king expansion but when I login on my ps4 it’s all empty and low level[/quote] Destiny 2 actually https://ibb.co/3WDRK18[/https://ibb.co/hMP5d3z
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To clarify, we are discussing Destiny 1, correct? Destiny 2 characters cannot be brought back into Destiny 1.
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[quote]To clarify, we are discussing Destiny 1, correct? Destiny 2 characters cannot be brought back into Destiny 1.[/quote] I can’t seem to figure out how to sent screenshot, how does that work so I can show up what I mean
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So I just set up a clan for my PC account and it says this is not the active clan for this account how do I fix that.
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So when season of undying/shadowkeep came out, i bought the season pass with the intention of working through it to get to the universal ornaments. Unfortunately, I had some family issues as well as a lot of school work because it was my junior year of high school. I was bummed out that i didnt have time enough to work towards the universal ornaments in the season pass. I was wondering if there was any possible way that you or someone could put those ornaments on my account. im so bummed that i wasnt able to get them because i paid 35 dollars for the content and was unable to obtain it. if u need to look and make sure that i actually bought shadowkeep when it came out, then thats cool with me. if you cannot put those ornaments on my account i undertand. thanks and have a great day.
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Unfortunately it is not possible to receive these items anymore.
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I understand they are no longer available, but I paid for them. I dont care about anything else In the pass, I just really want what I paid for. I was just put in a bad situation where I was unable to work my way through the season pass to the universal ornaments. PLEASE... I paid for it.
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All players had to earn the season pass rewards. They cannot be gifted to anyone who did not complete the requirements.
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I paid for it and was put in a situation I was not expecting to be in. I don’t care about my titan or hunter I just want it for my warlock. I just don’t understand y I can’t be compensated just a little for the money I gave to bungie. I’m really upset. Is the reason just because I didn’t level up enough? If so that’s bs because I paid for the content. So PLEASE if there is anything u or someone else can do. (This message is not in an angry tone)
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Edited by Murmur: 6/13/2020 4:18:46 AMsolved
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So I bought the new update deluxe edition and I haven’t get my rewards
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I have the new season and I couldn't figure out how to collect the new umbral engrams. Now I have it figured out but I have 10 of them and drifter is trying to give me another one to start the machine up but I can't take it and I can't break down the other engrams to give me space. what should I do?
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I have the same problem @Kellogs
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I accidentally got a little trigger happy and bought the upgrade edition no more than like 2 hours before the start of season 11. I fully intended on upgrading with the intention of getting the new season pass but I mistakenly bought it with only a few hours left on the season pass of season 10. I have the original receipt still. Is there any way to get the season 11 pass at this point without needlessly spending more money or get a refund so I can repurchase it?
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Please Fill out the contact form here. https://www.bungie.net/en/Help/Troubleshoot?oid=13657
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Thank you, fingers crossed.
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My hole character restarted and I almost had my max hunter and when I logged back in my hunter was gone and restarted with a titan instead of a hunter. Please try to fix this because this is making me mad
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This sounds like your character was deleted. Unfortunately the retrieval of deleted characters is not a service Bungie can provide https://www.bungie.net/en/Help/Article/12211 If you feel your account may have been compromised, it is highly recommended you set up or change your pass key for your account. [url=https://www.bungie.net/en/Help/Article/12718]How to keep your account safe[/url]
