Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
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Edited by Bisquick: 8/23/2020 12:49:28 AMNo option to redeem it. Just says pending in my redeem history. Thanks for looking in to it.
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Ok I'll ask! WHY!!!! Are you removing the majority of the game, that we have PAID for? And then you cheeky asses have the nerve to charge £40 for the newest expansion which to be fair, is probably going to be shit like the rest of the dlcs you have released? Why don't you just admit that your game has become shit? And surely it can't be legal from taking away paid content from players? You are money grabbing from players!!!
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Feel free to post in the #feedback forums for your concerns regarding the direction of the game.
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Over the past two weeks I have gotten two exotics for my Titan and both times when I went to my inventory they weren’t there nor were they in my collection They we hallowfire heart and Monte Carlo can someone help
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How do I remove a matchmaking restriction that’s not my fault? My internet was messed up for like half a day. I kept restarting modem and router to fix this and Bungie freaking restricted my account for two weeks!! Please help
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Hey @kellogs, me and my friends on Xbox 360 have been having problems launching too missions. From getting random error codes everytime to getting sent back to orbit 5 minutes later after you launch to a destination. We enjoy playing the game and hope that they're a nothing bad that happend to the game. Thank you
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Hey I was wondering how do I get rid of my 2 week matchmaking resisting I have stable internet yet I got resisted for no reason
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My friend was on my account and tried to use it for getting a free trials flawless by paying, but didn’t know about the non-commercial use policy and “MY” account got banned from listing any fireteams, which is extremely disappointing because I’m a huge supporter of Bungie. Is there any way to take the ban off or for the time to be lessened so I can actually use that feature?
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I went flawless and didn't even get any of my items for going flawlesss I never went before till yesterday and I'm missing the cloak for my hunter
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I completed my majestic armour requirement i thought i can dismantle my 1050 armor after finish requirements now i can't get tier 3 armour and collection is 1020
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I bought all of the dlcs for destiny but they dont work, and it said that I didn't have it, can bungie fix it plz
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Same here ! I’ve had them for the longest time. Now it’s all gone. I can’t even play Shadowkeep activities anymore. Some one pls help 🙏🏽 How do we get this problem resolved ?
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What bundle or package did you purchase these with? When was this purchase made?
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I have the beyond pre ordered but haven’t received any cosmetics. Also I completed the legendary armor last night but did not get the triumph?
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preordered beyond light but I haven't gotten the exotic weapon, ornament, catalyst, and the exotic sky sparrow or ghost please help
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I have a issue I did my means to an end pinnacle quest and it never gave me my pinnacle gear for completion
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They did at one point. I used it to try to contact them when they never sent me my Solstice of Heroes shirt back in 2018 (and they never replied or sent it, so the company essentially stole $30+ from me.) This company's customer service is absolute garbage.
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The Bungie store is separate from the Destiny game and Bungie.net has nothing to do with the Bungie store. The Bungie store has their own customer service who you would need to work with regarding a purchase made there.
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Edited by Boatridecharm: 8/6/2020 5:08:15 PMOh I had already contacted them, with my transaction number and everything, no reply. They just legit ripped me off. It's one of the main reasons I quit playing for a couple of years.
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So a while ago i got Destiny 2 without Forsaken or shadowkeep and today i bought Destiny 2: Upgrade version. Does that mean that if i start up destiny 2, Forsaken and Shadowkeep are unlocked now ? (Btw sorry for my bad english im from Holland)
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Yes, as long as you purchased the Upgrade Edition on the same account you've been playing D2 on.
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I preordered beyond light and got zero items I was supposed to get...no shader, no ghost and no emote..
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XBOX players need to highlight D2 on the Dashboard, click "Manage game & add-ons" and install the Beyond Light items in the "Ready to install" area. Then, relaunch D2 and view the Cryptarch's inventory in the Tower to claim these items.
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My friend was setting up cross save and his characters did not transfer so he now needs to wait 90 days, is there anyway he could get a skip and get his characters back becuase he just made a mistake and just wants his characters back
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https://www.bungie.net/en/Help/Troubleshoot?oid=48099 [quote]If players disabled their Cross Save for any reason they will have to wait out the 90-day lockout before they can enable Cross Save again. [b]There are no exceptions to this policy.[/b][/quote]