Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
-
For security reasons players cannot reactivate cross save for 90 days once it has been disabled.
-
yeh, access restricted when gameplay nat test shows open. two ports 3097
-
I was making my new steam account and i stopped my cross save and now i have 88 days left until i can cross save again if i wouldnt got that cross save shit i would have bought beyond light to my new account but now i cant until 88 days and then when 88 days have passed then destiny 2 haves new season and everything and beyond light is not worth it can bungie break my 88 days so that i can play and buy beyond light and feel it
-
https://www.bungie.net/en/Help/Troubleshoot?oid=48099 [quote]If players disabled their Cross Save for any reason they will have to wait out the 90-day lockout before they can enable Cross Save again. [b]There are no exceptions to this policy.[/b][/quote]
-
I bought the season of the hunt silver bundle and got the legendary emote but the silver has yet to be added to my account for two days now
-
I’ve been restricted from crucible and gambit but my internet is excellent. My girlfriend is in China plays on my second PS4 as the primary she played her own user but her internet is dreadful - should I be banned?
-
Hey Bungie, I ordered the Moments of Triumph T-Shirt back in early November, and I have still yet to get it. When do y’all think it should arrive?
-
I purchased Beyond Light Deluxe Edition ....It didn't come with the extra's ....all I received was the Campaign...no seasons .....it's asking for silver to unlock this season when I already paid for the deluxe....maybe you can resolve this ....
-
Ask who then?
-
Hi, I have bought the beyond light campaign but it is not showing up in the game can someone please help. Thanks
-
my cross save isn't working on my steam it comes up with resolve error and then when i click it takes me back to cross save and says everything is fine but when i load up the game my active characters wont load, under linked accounts it says steam having trouble with cross save, HELP ME
-
I bought the Digital deluxe edition of the game on my pc but after the pc merge I am not able to play another of the dlc
-
Hey Bungie I added both 4.99 and 9.99 Silver and I only got 9.99 Worth of silver but it’s still charged me 15.99 is it possible to get that 4.99 Worth of silverback.
-
Please try the steps here. If they do not resolve this issue please fill out the contact form at the bottom. https://www.bungie.net/en/Help/Troubleshoot?oid=13657
-
Hi there! Please try clearing your console cache first, as outlined in the process below. 1. Power down the console 2. Once the console is completely powered down, unplug the power cord from the back of the console 3. Let the console sit unplugged for at least 5 minutes 4. Plug the power cord back into the console and power it on 5. Re-launch the Destiny game If this does not resolve the issue, please review the Missing Silver article below. If all of the steps do not resolve your problem, please use the contact form. [url=https://www.bungie.net/en/Support/Troubleshoot?oid=13657]Missing Silver Contact Form[/url] Please note that all forms are answered in the order they are received and during normal business hours.
-
Nothing is working
-
As provided earlier, please use the Contact Us button, listed at the bottom of the linked article. Thanks!
-
On Xbox
-
Hello, I’ve completed the forsaken campaign on my character back when it launched but now it’s telling me I need to do it again when I try to go to the tangled shore but when I try to start the mission “last call” it says quest inventory full. I have 8/63 quests and bounties...
-
Edited by Leos333: 12/14/2020 9:29:01 PMSo if there is no Bungie support, how do you address issues which require a degree of anonymity (i.e. transaction records and account information)? It would be crazy (and entirely lazy) for a company to NOT have a customer support.
-
The game deleted most of my exotics what should I do
-
How long am I restricted?
-
I am having issues with my donation emblem reward, I have not received an email back regarding my redemption code and I donated $20.00 on 12/2/2020. Any help with this would be appreciated.
-
Please tell me how to get my money back that I paid
-
I just reinstalled destiny 2 on ps4 again. I noticed that I couldn’t see my friends list anymore. Let me further explain, there are no friends on my friends list. It says 1/1 pages even though I have over 100 friends. I can see my clan and the people in different game modes, planets, and activities. I can join on other people from the menu or if I am sent a invite. Is there anything that can be done?