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7/31/2017 4:27:24 PM
2926
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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For some reason, I cannot login on my ps4. I get to the character select then it tells me I've lost connection. I don't play pvp and I'm not sure if someone is using my pc copy off my stolen laptop, but I haven't played in nearly a week and now I can't get in.
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I’m trying to use cross save but I can’t add my destiny 1 account because it added a destiny 2 account
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You cannot cross save with Destiny 1.
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I bought beyond light and it’s telling me to buy it again, I can’t even play it, not only that but it sent two different prices at me for the same thing, once was 63 dollars in game, next was 43 witch is what I bought (on the psn store) then after that in game it told me to “GET NOW” so I looked at the store and it says I got it yet still won’t let me play. I got the receipt and everything.
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I bought something and didn’t get me item
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I just recently purchased a physical copy of the Destiny collection and the psn code is expired, i bought the collection so i dont have to buy the dlc separate
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You’ll have to talk to your retailer. All physical Destiny codes will have expired by now. You can purchase the Destiny - The Collection from your console store which will include all DLC.
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When trying to cross save my account from Xbox to pc it tells me I have a 90 grace period. I would like to transfer my weapons and stuff sooner because I spent a lot of time collecting them
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Unfortunately it sounds like you have activated cross save once already and deactivated it. This starts a 90 day timer before you can reactivate it. There is no way to bypass this.
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After play all the dlc for destiny 2 for almost 2-3 months straight it now saying I have to pay for all dlc, I have been playing from the ultimate game pass and it it already paid for in full. what’s going on?
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If this content was purchased using the same Xbox live game account you’re paying on, try restoring your licenses. https://www.bungie.net/en/Help/Article/12181
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Btw my account on Xbox is bucktown WL
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Hi bungie i bought an emote for 600 silver and didnt get it please help my problem my acc is shojaa-505killer Thank you for seeing this message and have a nice day
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i definatly played season 3 on warlock and i remember getting ashravens iron hood but i cant find it anywhere at all please help ive tried everything
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Edited by Yriz818: 1/14/2021 7:49:32 PMHi I've been restricted over Christmas, i have been playing at my parents place where there is almost no connection to internet, i'm talking 1 mb/s, but now i have come back to my own place where i have 80mb/s. I was wondering if it would be possible to be de- restricted, I shouldn't be giving any players no nightmare lag no more. Cheers, Yriz Thanks for ingnoring me Bungie.
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The #Help forums are not able to assist with appeals of restrictions or bans. However, there is a process in place for you to appeal your ban or restriction. [u]Please review the [b]Contact Form: Appeal Ban or Restriction article [/b][url=https://www.bungie.net/en/Help/Troubleshoot?oid=48629]found here.[/url][/u] Please note that, as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that your ban or restriction will be overturned. [u]For more information on Bungie's policy regarding bans and restrictions, [url=https://www.bungie.net/en/Help/Article/11929]please review the policy here[/url].[/u]
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I’ve been restricted from all pvp due to some bad internet connection and I can’t really do any thing about the connection. I seriously was not cheating. If you can help out or get in contact with me it would be really helpful please help me I’ve districted for weeks.
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The #Help forums are not able to assist with appeals of restrictions or bans. However, there is a process in place for you to appeal your ban or restriction. [u]Please review the [b]Contact Form: Appeal Ban or Restriction article [/b][url=https://www.bungie.net/en/Help/Troubleshoot?oid=48629]found here.[/url][/u] Please note that, as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that your ban or restriction will be overturned. [u]For more information on Bungie's policy regarding bans and restrictions, [url=https://www.bungie.net/en/Help/Article/11929]please review the policy here[/url].[/u]
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Hey Kellogg’s. I have been restricted to play anything for 2 weeks for having bad connection. Personally, I don’t experience much lag in game, but have some his been banned for having bad connection. Can you help me out please?😢
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The #Help forums are not able to assist with appeals of restrictions or bans. However, there is a process in place for you to appeal your ban or restriction. [u]Please review the [b]Contact Form: Appeal Ban or Restriction article [/b][url=https://www.bungie.net/en/Help/Troubleshoot?oid=48629]found here.[/url][/u] Please note that, as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that your ban or restriction will be overturned. [u]For more information on Bungie's policy regarding bans and restrictions, [url=https://www.bungie.net/en/Help/Article/11929]please review the policy here[/url].[/u]
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I got restricted from matchmaking for no reason after two good matches of gambit, I obviously got reported by some sore losers, no warning, just a straight out restriction, I'm not the only person experiencing this issue
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The #Help forums are not able to assist with appeals of restrictions or bans. However, there is a process in place for you to appeal your ban or restriction. [u]Please review the [b]Contact Form: Appeal Ban or Restriction article [/b][url=https://www.bungie.net/en/Help/Troubleshoot?oid=48629]found here.[/url][/u] Please note that, as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that your ban or restriction will be overturned. [u]For more information on Bungie's policy regarding bans and restrictions, [url=https://www.bungie.net/en/Help/Article/11929]please review the policy here[/url].[/u]
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And for that reason alone I'm gone, not going to wait only to be banned again
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This happened to me aswell
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Hello my name is Bunnyslayer500, I have been a gamer now for 6 years and lately have been getting kicked off server's multiple times and almost every day it always says weasel or some other word and most of the time when I’m at a finish of an event with high score, I have spent hundreds of dollars maybe in the thousands to play this game and all I do is get incessantly kicked off I really need help to resolve this issue
