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7/31/2017 4:27:24 PM
2923
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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I ran the VOG Raid so much and still no Vex Mythaclast. Please can you fix your "Bad Luck Protection"
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My 30th anniversary bundle isn’t working and I have it downloaded and played the dungeon multiple times over
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Hello. I am a returning player and my hunter was created back in Destiny 1. I cannot even do the beginning mission because my light level is to low. The enemies are invulnerable and I cannot afford 20 dollars for an armor upgrade.......
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I need someone to talk to me about getting some silver added to my account. Spent 100's in this game and ever since start of current season? DC issues. Trash mobs one shotting me after passing through solid objects. Lag. Getting kicked out of activities that I am not afk in. It's ridiculous honestly. Interactive raid objects not spawning. The list is endless. Check my hours logged in this game and the money I've spent. Be rly nice if y'all kicked me a little something after all I've spent. And having to deal with constant problems. Would be appreciated.
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This is a really bad answer, when someone gets an error code when playing trials and is now timed out. They are now at the mercy of the time out. So here is my question. How do I challenge this?? It's not fair to me because I get kicked for no reason.
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For real. So many bugs currently it's insane.
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Edited by Kell of Kellogs: 7/31/2022 4:57:58 AMYou cannot challenge a time out. If you’re receiving errors codes you may want to take a look at the detailed network troubleshooting guide here. https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide You can also search the name of the error code you received for information on what it means.
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Thank you for the help, the fact you even responded means a lot.
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I have 1g/1g my network is fine. It's the servers that cause issues, only thing I am saying is I should not be punished because of an error code. They should know the difference when some leaves or gets kicked. That's it
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There are no server issues at the moment. It’s always worth looking into connectivity issues as download/ upload doesn’t mean much. Stability and less packet lose an help create a much smoother experience.
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See why we need a # you are not answering or taking care of my issues. Not everyone can play 24/7.
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Hello, my gamer tag is KieFighter138. I have mained a titan since the beginning of D1. My D2 titan who I've been working on for over 3 years ( I don't really play the other 2 classes) got deleted by my 5 year old nephew, along with all of my favorite armor and gear. Is there any way I could get her back? It happened yesterday and I have started a new titan but I'm holding out hope that maybe someone can help me. If you can, please please let me know. Thank you
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I’m sorry but I don’t think there is and why would u let hind ply on ur acc in the first place make him his own
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I didn't let him, it happened while I wasnt there. I still don't know how it all happened. Still worth a shot to ask since I spent years of my life on it.
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My acc has been hacked and they deleted my acc st restart is there any way of getting it back
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Edited by Spawn: 7/29/2022 1:38:14 PMThere is not. [url=https://help.bungie.net/hc/en-us/articles/360048717732-Deleted-Item-and-Character-Policy]From Bungie's Help Article:[/url] [quote]Whether due to accidental deletion or unauthorized account access, Bungie does not recover manually deleted characters or items, and does not replace in-game items that are lost or dismantled. Bungie does not provide the following services: [u]- Restoration of deleted characters[/u] - Recovery of dismantled, scrapped, deleted, or otherwise discarded items - Recovery of mistakenly Infused items - Recovery of items lost due to a Character's Postmaster being full - Recovery of items lost due to Player Inventories being full - Restoration of access to items or content gained through game sharing - Refunding in-game currencies on accidental purchases - Refunding Silver or transferring Silver between platform accounts, Destiny releases, or inactive accounts in any capacity - Transferring items or characters between platform accounts or inactive accounts in any capacity[/quote] Bungie does have an [url=https://help.bungie.net/hc/en-us/articles/360048721292]Account Security Guide[/url] that can help preventing things going forward, but there is no way to recover manually deleted characters.
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I have had beyond light for years now ever since it dropped but out of no where it’s telling me I need to buy it again but u own it already with the pre order pack and it’s installed on my console I have contacted Xbox 3 times about this situation and it’s on yall end so can you please give me the beyond light dlc I payed for or give me a refund for my money spent
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Edited by Spawn: 7/29/2022 2:45:41 PMWhat license do you have for Beyond Light? Did you ever own Xbox Game Pass for Destiny 2? If you're confident that you have purchased a Beyond Light License, you may need to [url=https://help.bungie.net/hc/en-us/articles/360049196071]restore your licenses[/url] for your platform account. If you previously used Xbox Game Pass to access Destiny 2 content, Destiny 2 is no longer supported in Xbox Game Pass and you would need to purchase those licenses of what you want to access. if you are seeking a refund, those can only be issues through the retailer that you purchased your license from, Bungie doesn't handle refunds since they do not have proof of your purchase transaction.
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Edited by 2shifty-_-: 7/28/2022 7:08:02 PMI have had beyond light for years now ever since it dropped but out of no where it’s telling me I need to buy it again but u own it already with the pre order pack and it’s installed on my console I have contacted Xbox 3 times about this situation and it’s on yall end so can you please give me the beyond light dlc I payed for or give me a refund for my money spent
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I went flawless in trials of Osiris 11 minutes before reset and flying into to the light house i was kick so I didn't get my loot I was wondering if there was any way to get my loot
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Unfortunately if you didn’t make it in tot he lighthouse on time there is no way to receive the rewards. You would need to try again the following week.
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Doesn't seem fair but ok.
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I hate that I have to dogpile on this thread but I'm not getting any answers anywhere else and it all seems to be radio silence on Bungie's side. What is going on with the 1 ash drop from Bonfire bash? I'm even seeing Eva is selling a random piece of armour for my titan for 1 ash when everything else is 100. I can't use ash on any armour because all I have is 6 pieces of it, there is no way I'm going to do 500+ runs of the bonfire bash
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Bungie is currently investigating the issue of only 1 ash dropping. https://www.bungie.net/en/Forum/Post/261442899/0/0/1
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I bought the upgrade for the new solstice event. And people who didn't buy it for the same rewards. I want my money back. I spend a lot of money on other things. AND I'M PISSES I SPENT MONEY AND GOT NOTHING DIFFERENT THEN THOSE WHO DIDN'T PAY ANYTHING. I WASTED MY SILVER.
