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7/31/2017 4:27:24 PM
2922
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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If you have the quest, at least one other member of your fireteam needs to be on the same step of the quest or have Rat King equipped.
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I and my girlfriend preordered destiny 2 for xbox 1 from gamestop. It was supposed to come with the tracker ghost, cold heart and 600 silver. We got codes for all 3 each. All 3 codes were redeemed however we never recieved the silver. I contacted Microsoft and spoke to someone who checked on my account and codes entered. He acknowledged that it showed the codes were accepted but didnt give silver to either account. We ran through a couple of steps to fix that but nothing worked. So he gave me a phone number for bungie but you cant leave a message because the mailbox is full. So now what? Its complete crap !
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I've got one that will stump you. I pre-ordered destiny 2 which came with 2 redeemable codes. 1 for kill tracker ghost, and 1 for the trace rifle coldheart. I entered both codes, finished the campaign, and reached level 20. I received the kill tracker ghost, but not the coldheart. Tried entering the code again and it told me the code had already been redeemed. I have yet to receive my coldheart which was the main reason I pre-ordered the game. This has happened to numerous other people and bungie doesn't reply to any of these complaints. They need to start issuing new codes for these people so they can get what they paid for, instead they are ignoring it totally. No wonder they don't have customer service, they would rather just ignore the problems. They don't seem to care because you can't return games when you have already played them, and they already have their money. So people who pre-ordered the game and did not receive what they paid for are shit out of luck.
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Edited by Waterdeep king: 10/3/2017 8:28:13 PMGo to settings and then recently local saved games. Delete local saved games. All info is saved on cloud. Hard reset system by holding power button 10 seconds . Then start system. After it starts go to games. Then check updates for games. Look for destiny updates on any items . If they are ready to update then download content again. Next load game and check on items. This info was given to me from Microsoft but didnt help me. But it might help you. Good luck.
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Did you originally redeem these codes with the same Xbox live account that you are playing on?
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Hello I was wondering if you could help me with a problem? Recently I recognized in Destiny 2 it won't let me dismantle or tranfer old emblems to make room for the new ones I have yet to take out of the postmaster .
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Bungie is aware of this issue. You can find more information below. [quote]• Interrupted Gear Dismantling: Gear dismantling is interrupted when Destiny 2 detects input from another button on the controller. Players with stuck/sticky buttons, drifting thumbsticks, or intermittent wireless connectivity from their controller may be perpetually interrupted when attempting to dismantle gear. Players who believe they are encountering an issue that is preventing them from successfully dismantling their gear should ensure that their controller is in good condition and is functioning properly.[/quote] https://www.bungie.net/en/Forum/Post/230481604/0/0
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Thanks for the help , unfortunately this solution did work despite the fact that I tried using different buttons and checking if my controller was properly functioning .But sadly this didn't help me find a solution to my problem.
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I'm being issues with my LAN it won't allow me to do anything in destiny 2. On the same modem it allows wifi but not LAN. Why is this?
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@kellogs So I still haven't gotten my preordered kill tracker ghost from GameStop, and I called today and they said to "contact the manufacturer" is this bungie? If it is how am I supposed to contact them as they don't have a phone or email. Is it Sony?(I play on PS4)
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Edited by Fulloutauto: 9/23/2017 2:41:00 AMOk, Let me ask something, I have completed all the weekly clan activities to get the clan engrams, but i have not yet received those engrams. What do I do? Please help me
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I cannot get the Clan XP Milestone to activate on my 2nd character. It's available on my first character. Both characters are able to contribute xp to the individual 5000 per week goal but the milestone does not appear on my 2nd. They are lvl 20/278 and I have completed the story. Is there a list of things that have to be completed before the Clan XP Milestone will activate? I can't seem to find an answer to this question anywhere.
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Was having the same issues. I was trying to recover characters that my autistic son deleted while I wasn't around. keep getting put in a vicious cycle of unhelpful information that refers me to forums about people complaining about color shaders etc. love the game but the customer service has been a nightmare.
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bungie won't recover deleted characters/gear regardless of how it happened. console security is your concern not theirs unfortunately
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Was just seeing if it was possible being that it is on other games. Ty for the response
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Can't get cold heart. Finished campaign and got to level 20 but can't get the coldheart can you help?
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Edited by SmashvilleViking: 9/21/2017 5:03:12 PMRead the pin at the top of the #help page about known issues.
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What?
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Question Reguarding Account Migrations and the PC port, If I bought the PC port to Destiny 2, AS WELL AS the Console port of Destiny 2, will I have access to veteran rewards on both? Or would it be limited to only the first one that hits level 20? Because I plan on moving to the PC when the game comes out. However, I'm not asking if my characters will migrate as well, I just want my emblems to be avaliable for all the hard work I've put in, while not waiting on a late October release to get my Destiny 2 fix.
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The veteran rewards are only available if you stay on the same platform with the same account. Unfortunately PC players are not able to receive them.
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I did the rat king quest, the part where you do the nightfall with 5 mins left, but I didn't get credit for the completion. We had 8 minutes left. PSN: Vennasmin
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Did you do it with other players who have the same quest? It says in the fine print do with other rats.
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You have to do the quest with other people who have the quest or the weapon itself
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I bought a copy Destiny the collection brand new for PS4 and the code for the expanisons are claiming to be used. The store I bought it from refused to exchange or refund cause its a online game and sony is refusing to help. Can someone help?
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Did you buy it new or used?
