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7/31/2017 4:27:24 PM
2922
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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Currently the base Destiny game is only available digitally as a part of the Destiny - The Collection bundle. Alternatively you could pick up a disc from a local retailer.
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If I was to purchase the collectors edition of destiny, having purchased the 2 expansions, will it still cost me £40 or will it only cost me the price of the base game?
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Pretty sure it would be full price, but you will need to contact the console marketplace support for info on pricing.
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The disc is the base game...so any disc will suffice. If you’re looking to purchase base game digitally, then you’ll need to buy Destiny:The Collection from your console store.
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How do I transfer my curators from pc to ps4?
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Unfortunately characters cannot be transferred between platforms. If you are switching to Pc you will be starting again fresh.
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Bungie, i want a refund(in-game) for vanguard research tolens. I just recently got a reward engram from Ikora and when i collected it, the engram itself disappeared, nothing was in my vault or postmaster, not even in my inventory, can i please get either the item i was trying to get or the research tolens i spent?
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I have been banned from destiny 2 for no given reason. I never cheated i never cursed never used any kind of exploints yet i have been banned out of my game. When i checked the reasons why i would have been banned the only one that relates to me is that i used discor but i had no clue that discord could get me banned please help me my friends are getting so far a head.
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So is it true that there shutting down the severs for destiny 1 in October this year in 2018 if so that's bull I payed money for that game n dlc n I'd like a refund n if u refuse bungie then u go out of business due to a lot of people being very pissed off a lot of them might Sue
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So my brother has purchased the Taken King for his account. I went on and used my account and I also had the Taken King though I hadn’t actually purchased it. The next day, I no longer had access to anything to do with the Taken King and I still have that problem. I have items equipped that require the expansion pack, I started to gain experience as I’m level 34 and I had access to specific Taken King quests and now I have nothing. Please help
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I have a qiestion about Destiny. I want to buy Rise of Iron, but it says I need the Taken King. I have that already. I haven't been able to find a solution to this so far.
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I don’t believe Rise of Iron is sold separately anymore. If it is, you will need to be purchasing it using the same account that was used to purchase a The Taken King. For additional help regarding purchases from your console store, you will need to reach out to your store’s customer support.
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I did not get my cold heart exotic weapon. Im a level 25 and beat the story mode. Ive bought the pre order so I used the cold to redeem it. It told me it would be at the gunsmith but there was nothing there. Help me please
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I purchased a dlc thinking it was for destiny 2 when in reality it was for the original destiny, now I can’t use it because I don’t own the original destiny only destiny 2, yet it also said that the dlc I purchased is not refundable? What should I do?
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Edited by Kell of Kellogs: 2/8/2018 1:23:45 AMYou'll have to contact the retailer you made the purchase through. If this was from your console store, you'll need to reach out to Playstation or Xbox customer support. https://support.us.playstation.com https://support.xbox.com/en-US/contact-us
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Hello. Wondering if you might be able to assist me. I keep trying to assist my gf with the first level after the farm ofcourse. But every time it says fireteam full and gives error code seal. Any idea how to fix it?
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My game says i have lost connection to destiny 2 servers. My permissions to access online multiplayer gameplay may have changed or my profile habe neen signed in elsewhere. Been like this for over a week. Can someone fix this please
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Psn having issues since this past Tuesday/Wednesday. Just gotta wait for Sony to resolve their issues.
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My psn is fine i can play all my other games without any issues
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It has been well documented to be a psn issue, which isn’t affecting all users or all games. Each game/user is being affected differently, which is likely why it’s taking a while to diagnose/fix.
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TuxyDohDid you hear that? - old
It is a known issue with PSN, impacts vary but it IS a Sony issue. -
Hopefully this gets to someone seeing as how I’m very frustrated. I’ve played destiny 2 since day one on xbone, but recently got a gaming pc and purchased destiny 2 on my pc. Every time i try to start the game it starts to sign in, and then it tells me that destiny 2 servers are unavailable. No code word or anything. I’ve been all over the forums looking for help and can’t find anything. I’ve uninstalled and reinstalled about 4 times now. I’ve also done the scan and repair thing about 4 times and they find nothing. I’m at my wits end and I’ve dropped $60 on a game i literally can’t sign in to. Any help would be appreciated.
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Ya when are you going to fix connection issues to Destiny 2 in the United kingdom ? It seems your network is struggling to cope with demand. Or is there another issue? Either way it's time you fixed this ongoing issue been unable to connect for two days at least. I have followed all advice on your help page and still nothing. I have tried a number of other idea found online or from my own knowledge of IT but still no joy. Please fix this soon cos we payed good money for this game. Up till now I have enjoy this game but this has been ruin by your lack of response to this issue.
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Anyone know how to fix the error code watercress I have been trying everything since the weekly reset still cannot connect to destiny 2. Haven’t fond much online to solve this problem thanks for any help you can give.
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You need to wait for Sony to fix their remaining server issues.
