{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
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7/31/2017 4:27:24 PM
2923
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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You’ll have to complete your current Nascent Dawn quest step.
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So i bought Destiny the Collection edition and i've had for awhile now. And when i redownloaded it, all of my dlcs were gone and i have all of my progress still. Can you help me with this?
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You may want to try clearing your cache and restoring your licenses. https://www.bungie.net/en/Help/Article/12539 https://www.bungie.net/en/Help/Article/12181 If you continue to encounter your licenses not being recognized, you’ll need to reach out to Microsoft Xbox customer support. https://support.xbox.com/en-CA/contact-us
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Why can’t I join a faction I’ve now made two characters past lvl 20 and have completed the story line and yeti still can’t join a faction I put in a comment a while ago and have not gotten an answer back it’s annoying please respond with something
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Simple. You can only join and progress Fractions DURING a Fraction Rally. The last Rally was 2 weeks ago and the next rally has no date yet. Keep yur eyes on the weekly newsletter "This week at Bungie" for any details when available.
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I have an error code thing can u help me w that
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hi I'm currently at 312 light but all my engram drops no matter the colour from blue to purple are all stuck a 304 light how do i fix this plz help
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I am now locked out of my Destiny 1 game. I called Xbox help and they told me it looked like Bungie canceled my expansions. Please help
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Bungie does not control your platform licenses. If you purchased this content using the account you are playing with, you may want to try restoring your licenses. https://www.bungie.net/en/Help/Article/12181 If you continue to encounter this problem, you will have to continue to work with your platform customer service.
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Hello. I had just gotten the stolen light transmat effect and applied it to a ship. I had one other junk effect i was trying to dismantle but i applied it by accident. I realized my mistake but too late. I am incredibly furious that i finally got something cool and one accidental button press made all that time and effort worthless. Please help me. I really want that transmat effect back
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Hello i bought destiny 2 with expansions included. The expansions are not on it after i started to play destiny 2
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Ok so maybe you can help me. My clan shows up on my xbox profile, made it for me and a buddy but he's not on anymore and I can't promote anyone since it's just me and him. How do I leave? The clan doesn't even show up in the companion. Please help
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I bet you totally regret responding to this post. Almost a year later and people still reply to you.
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Nah. If people keyword search it comes up. It’s what I’m here for.
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I'm having a big problem that I'm very frustrated about
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Try creating your own Help post. This one is almost a year old.
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i hope u meant feel free to ask u because I was happily playing the new warmind dlc just after finishing the Osiris one last week Friday 11th may then I got back on the next day, Saturday and it said my dlcs were missing and that I have to buy them again, even though in my inventory I have a lot of dlc content. I’m also level 30 and 337 light and u can only be that if u have both dlcs which I do and I payed for but is now saying I don’t I then decided to delete destiny 2 then reinstall it, It didn’t, work at this point I was very frustrated. I don’t know if this is Bungies fault or my PS4s fault. Also in my downloads for D2 it has a locked symbol on the left side of the expansion pass which I bought when I first got the game could this have anything do with it. I would greatly appreciate any assistance or advice u could give me on how to fix this problem that no one else seems to have (to my knowledge)
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Was this content purchased using the PSN ID that you are attempting to play with? If it was, try restoring your licenses. https://www.bungie.net/en/Help/Article/12181 If you continue to encounter this, you’ll need to reach out to PlayStation customer support. https://support.us.playstation.com
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I purchased this dlc on the same psn account im attempting to play with and I have tried restoring licenses many times in settings. Thank you so much for even answering I will now try to reach out to PlayStation customer support. But if u do come across any new ways I could fix this frustrating problem then please let me know
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Hello i was playing trials of the nine and was thrown out of the game i reconnected and had severe lag and then i get a message saying due to your unstable internet connection we have restricted your access to crucible iron banner and trials of the nine one of my friends said i got ddosed so im being punished because someone cheated i think this is a huge problem and i can't surely be the only one could someone from bungie please help rectify this issue please thank you
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Edited by dc213baseball: 5/16/2018 6:34:26 PMNothing to rectify. Looking at your recent pvp games, there were a few that had enemy/players dnf those games. If your connection was laggy (causing those players to either leave or get disconnected), then they likely reported you & Bungie determined your lag/connection was enough of a detriment to warrant restricting you. Also, Bungie wouldn’t punish you if someone else ddosed you (but you could get punished if you played on a team where a teammate was ddosing others).
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I downloaded the new dlc and the money was taken from my account but I am still being asked to purchase it again. when I try to purchase it I get an error code saying I am not eligible to purchase this content. I cannot contact bungie so I cannot get my money back. any solutions?
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You’ll have to reach out to PlayStation customer support as they manage store as well as own your PSN ID and all the licenses associated with it. https://support.us.playstation.com
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I need to speak to someone about missing emotes on my account that I actually paid for with real money.
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Bungie i have destiny the collection and destiny 2 gold edition i have just tried to load up destiny 2 to play warmind dlc and it says that the expansion content is corrupted or missing and to re download so i did same problem still then i tryed destiny 1 and it is doing the exact same thing what the hell is going on
