JavaScript is required to use Bungie.net

Help

Help us help you.
1/16/2017 2:50:00 PM
6

Unable to have 2 xbox ones join the same fireteam - COMCAST ISP ARRIS TG Gateway

Good Morning - i have spent all weekend trying to trouble shoot this - even with the ISP on the phone (so glad i get someone in the pacific who cant understand me ... - sorry) I recently converted my wife from PS4 - to Xbox. We cannot join each others fireteam - it appears to be a common issue. Im really hoping someone on here sees this that has experienced this and can help me as i just want to game with my wife. Couple things to denote. Both xboxs are in the powersave mode. I have tried (and at current my gateway is in UPNP mode with port forwarding and triggering off) I dont know if the UPNP is actually working -- as i know that bungie says i need to have this with the two consoles on the same network. im willing to reset everything and start from scratch.... Im not 100% sure about the port forwarding and triggering -- should this be done? would putting them both or one of them in the DMZ do anything? im extremly frustrated -- thanks in advance. here are a couple things have tried. 1 wired - 1 wireless two separate routers 2 different frequencies. ARGH!!

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

View Entire Topic
  • Edited by Metni: 1/16/2017 3:08:32 PM
    Hello CrimsonEchelon. Thank you for your detailed report, and I'm sorry to hear about the issues. Since update 2.3.1.1, Bungie has been investigating an issue where players on local networks are unable to form a fireteam with each other, which is an issue that you may be experiencing. While Bungie continues to work on a solution, you will want to ensure that UPnP stays enabled. Port-forwarding may impact your ability to connect to players. Please see this [url=https://www.bungie.net/en/Forums/Post/210716770?page=0&sort=0&showBanned=0&path=0]official support thread[/url] for more information. Apologies for any inconvenience this causes.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    8 Replies
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon