JavaScript is required to use Bungie.net

Help

Help us help you.
1/16/2017 2:50:00 PM
6

Unable to have 2 xbox ones join the same fireteam - COMCAST ISP ARRIS TG Gateway

Good Morning - i have spent all weekend trying to trouble shoot this - even with the ISP on the phone (so glad i get someone in the pacific who cant understand me ... - sorry) I recently converted my wife from PS4 - to Xbox. We cannot join each others fireteam - it appears to be a common issue. Im really hoping someone on here sees this that has experienced this and can help me as i just want to game with my wife. Couple things to denote. Both xboxs are in the powersave mode. I have tried (and at current my gateway is in UPNP mode with port forwarding and triggering off) I dont know if the UPNP is actually working -- as i know that bungie says i need to have this with the two consoles on the same network. im willing to reset everything and start from scratch.... Im not 100% sure about the port forwarding and triggering -- should this be done? would putting them both or one of them in the DMZ do anything? im extremly frustrated -- thanks in advance. here are a couple things have tried. 1 wired - 1 wireless two separate routers 2 different frequencies. ARGH!!

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • So this is a work around that seems to work 100% of the time. Trust me when I say I have tried EVERYTHING else! 1. Both players load the game and go to the tower. 2. Both player at the same time press the XBOX button and quit the game. 3. Both players at the same time start destiny again and this should generate a 'WEASEL' error. This should usually happen to both players. 4. Close the error and continue to selecting your characters. 5. You should now be able to join the same fireteam team. I know it's a ball ache it this does genuinely work. You can even leave the fireteam after and you will have no issues rejoining. This is a fix for as long as you are online but the next time you play you will have to do this again. Just goes to show that this is truly a bungie issue as to get this to work no changes to any network settings need to happen. Hope this helps

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Figured i would respond - i hope you all can see this.... So i must say huge shout out to Durandal for taking the time to talk dumb to me. I greatly appreciate it. I think i have found the solution - it was settings that i couldnt see on my side for my gateway. I spent about 45 mins on the phone with my ISP - and whatever the bloke did seems to have worked. Now i know it may not have anything to do with Destiny itself, but her increased some bandwidth - and did some other things - i havent looked yet. I was so excited to be able to play with my wife i didnt care. Ill check out my gate way settings tonight and respond to this so maybe someone with the same issue can replicate it to resolve it. That aside -- i have a question. Does it matter if 1 xbox is on a 2.4 band and the other is on a 5.0 band? Thanks and ill see you out there.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • I had the same problem, except I was having this issue on PS4. I tried every solution possible; port forwarding, DMZ, bridged, etc. I also have 2 routers with one PS4 wired and the other wireless (using Comcast as well). In the end I opened ports and reserved an IP address on the router with the wired PS4. I opened ports per Bungie's recommendations which can be found here: https://www.bungie.net/en/Help/Article/11931 You can find all the info you need for configuring your router through this site: https://portforward.com/help/destiny/ Anyway, did all that and still could not connect with my son's PS4. This was extremely frustrating as we could connect on other online games and chat with zero issues. So, as a last ditch effort we tried something I have not seen or heard of by anyone else with this issue. We created a private chat party, then we linked up online and played a match of CoD infinite warfare (this works with any game which both consoles are able to connect on). After completing one quick game of team death match together (any game mode works) we stayed in our chat party and both migrated to Destiny. Once in orbit I simply opened up the roster and chose Join fire team under my son's gamer tag and voila I was able to join my son's fire team with no issues. We've been doing this since Christmas and it works every time. Kind,of a pain in the butt, but it's a good work around. Don't know if this will work for Xbox One, but it's worth a try. Hope this helps if you haven't already resolved this issue.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • i am also having this problem, have been playing since day one and was working fine until the update, now my wife has given up playing it and unless it gets sorted soon we definitely wont be buying Destiny 2

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    1 Reply
    • This is an issue that Bungie is actively investigating. Keep an eye on this thread for more updates/information https://www.bungie.net/en/Forum/Post/219463451/0/0

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    • Edited by Metni: 1/16/2017 3:08:32 PM
      Hello CrimsonEchelon. Thank you for your detailed report, and I'm sorry to hear about the issues. Since update 2.3.1.1, Bungie has been investigating an issue where players on local networks are unable to form a fireteam with each other, which is an issue that you may be experiencing. While Bungie continues to work on a solution, you will want to ensure that UPnP stays enabled. Port-forwarding may impact your ability to connect to players. Please see this [url=https://www.bungie.net/en/Forums/Post/210716770?page=0&sort=0&showBanned=0&path=0]official support thread[/url] for more information. Apologies for any inconvenience this causes.

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      8 Replies
      You are not allowed to view this content.
      ;
      preload icon
      preload icon
      preload icon