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Edited by Scatmanlance: 9/20/2016 11:06:06 PM
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I did not receive my pre-order bonuses. Amazon said Bungie would help me.

I was gifted a pre-order of the game through amazon on the 10th. with the pre-order i was supposed to receive two bonuses. I received from them a code to grant me access to the game/expansion. after a day, they sent a code for the rocket launcher. after waiting post-release to see if my sparrow would show up in my mailbox, i went back to amazon to ask for my sparrow code. they then told me that all customers are only receiving one code, and that all orders are considered complete as shipped. do i have to ask bungie for the voucher code? or is amazon blatantly lying to me, and deserving of another attempt? should i have gone to a different store? i thought the bonuses were inclusive of all systems/retailers.....

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  • Hey there, If you are encountering entitlement issues when attempting to access Destiny: Rise of Iron or pre-order incentives, you will need to contact your platforms support outlet for troubleshooting and assistance. [url=https://support.us.playstation.com/]PlayStation Support[/url] [url=http://support.xbox.com/en-US/contact-us]Xbox Support[/url] Additionally, you may need to Restore your Licences: First, please make sure that your Playstation Plus/Xbox Live subscription is up-to-date and active. Next, follow these instructions for restoring your licenses: https://www.bungie.net/en/Help/Article/12181 You may also want to try clearing your console's cache: https://www.bungie.net/en/Help/Article/12539 Hope this helps! [spoiler][i]Death is not The Sickness unto death. ~ Soren Kierkegaard[/i][/spoiler]

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