REFUND REQUIRD AS TRANSFER FROM PS3 - PS4 HAS COST ME £160!!!
Hi Bungie.
I have been following Destiny since the beginning on PS3 platform and was well up to date with the Taken King. I knew I would.be transferring to ps4 this December but was under the impression from bungie that I would be eligible for a free crossover or at least for the expansions. It was because of this reason alone that I purchased the dark below, house of wolves and taken king otherwise I would have waited. I love the game but no game is worth paying double! I get hold of a ps4 today and have only 1 option to pay full price for the digital edition of all the games! I call psn and they say unfortunately the offer has expired from bungie and they sympathise that I have paid upfront for all ps3 versions but will have to repurchase the entire game again for ps4. This is insanely unfair! Firstly, that the information regarding it being a offer did not even have an expiry dat. Secondly, that I am a loyal customer who have paid my fair share and should not be penalised for not getting a ps4 earlier (which is neither your concern nor has anything to do with you; so once again why the expiry?) Thirdly, how can you possibly condone this situation as fair? Destiny has cost me £160 up to now when all my info and purchase history is on my psn acc and your servers, its not as if i brought discs the first time round. Let me emphasise please that I would have been happy to wait until now to purchase the expansions had it not been for the reassurance of a free upgrade. Playstation cannot authorise a refund so here I am. Is there anything that can be done about this? Is there a customer service dpt I can call or email?
Thanks
Jkaisel
Just use Bungie tactics and find someone to game share with you.
Make a post, trade PS3 for PS4 game share.
PS, there was a expiration date on the digital package, think it was like 01-15-15
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
7 Day Ban
7 Day Ban
30 Day Ban
Permanent Ban
This site uses cookies to provide you with the best possible user experience. By clicking 'Accept', you agree to the policies documented at Cookie Policy and Privacy Policy.
Accept
This site uses cookies to provide you with the best possible user experience. By continuing to use this site, you agree to the policies documented at Cookie Policy and Privacy Policy.
close
Our policies have recently changed. By clicking 'Accept', you agree to the updated policies documented at Cookie Policy and Privacy Policy.
Accept
Our policies have recently changed. By continuing to use this site, you agree to the updated policies documented at Cookie Policy and Privacy Policy.