Today I just purchased a new Xbox One (1TB) as well as the Digital Collector's Edition of the game through the new Xbox One console. I'm unable to launch destiny, when I do it gives me the error code 0x87de07d1. It's also asking that I insert the disc or purchase the game. I spent 90 minutes on the phone with Xbox support who was unable to solve the issue. Prior to today, I was using a first gen Xbox One (500GB) along with a hard copy of the original Destiny on a physical disc and had also purchased the two DLCs. Prior to the TTK launch I purchased the Digital Collectors Edition of Destiny and have never had an issue until today. My goal is to keep the new 1TB Xbox one in a home and use a digital copy of the game without a disc and to use the old (500GB) Xbox One in another home and use the physical disc. (Or never use a disc again.) It appears to be a license issue, but I can't confirm this. Any suggestions on why a new xbox one cannot play a purchased digital game would be appreciated.
Added: I tried deleting and reloading as well as resetting the xbox to factory settings. Finally resolved the issue with the help of xbox support. I re-purchased the game and they gave me a credit. Apparently it was a licensing issue.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
7 Day Ban
7 Day Ban
30 Day Ban
Permanent Ban
This site uses cookies to provide you with the best possible user experience. By clicking 'Accept', you agree to the policies documented at Cookie Policy and Privacy Policy.
Accept
This site uses cookies to provide you with the best possible user experience. By continuing to use this site, you agree to the policies documented at Cookie Policy and Privacy Policy.
close
Our policies have recently changed. By clicking 'Accept', you agree to the updated policies documented at Cookie Policy and Privacy Policy.
Accept
Our policies have recently changed. By continuing to use this site, you agree to the updated policies documented at Cookie Policy and Privacy Policy.