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9/30/2015 12:10:44 AM
18
Hi EpicArmaan,
Are you able to visit the Reef from the Director? The quest to start the House of Wolves content is available from the Reef.
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Yes, I have been able to visit the reef before I purchased the code, but I cannot take the quest from Petra.
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Edited by BNGHelp0: 9/30/2015 5:04:31 PMYou are able to go to the Reef and talk to Petra, but she does not offer you the quest? Can you check your Active and Abandonded quest logs for "Welcome to the Reef"?
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I have actually received the quest from Petra, but the next step in the quest called 'House of Wolves', which says I have to beat kell rising I cannot complete because when I go to the level it says I need house of wolves, although I have already typed in the code
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Have you tried restoring your licenses? Here is a guide: https://www.bungie.net/en/Help/Article/12181
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When I go to the download list, it does not even appear. However, the compatibility packs and the dark below are still available for renewing
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This appears to be a licensing issue. You may want to contact PlayStation Support: https://support.us.playstation.com/
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I have talked to sony and they said there is nothing they can do, and because it is for your game, you have to deal with it. I tried everything they told me, and it still doesn't work. HELP ME I AM SO CONFUSED
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Edited by BNGHelp0: 10/5/2015 7:21:40 PMI understand this is frustrating and confusing. Can you try one more time to restore your licenses, but this time also clear your console cache and re-install Destiny? So in this order: 1) Un-install Destiny 2) Clear your console cache 3) Restore licenses 4) Re-install Destiny Here are guides that show the recommend way to accomplish these steps: Guide to clearing your console cache: https://www.bungie.net/en/Help/Article/12539 Guide to restoring licenses: https://www.bungie.net/en/Help/Article/12181 Guide to reinstalling Destiny: https://www.bungie.net/en/Help/Article/12288
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I am currently undertaking the advice you have given me, but I am wondering if it does work how will I know? Also, by restore licenses, do you mean only Dark Below or all of the compatibility packs?
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I would do all of the packs. If the House of Wolves DLC becomes activated on your account, you should be able to access the mission for the next quest step for the "House of Wolves" quest chain.
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I tried everything but it still doesn't work. Even when I go to Petra and try to purchase some things it says that I require house of wolves
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Hi again EpicArmaan, I've looked at our records and we are not showing that your account has purchased Destiny: House of Wolves. You may want to double check that the purchase went through. If it did, you may want to contact Sony Support again as this would indicate an issue with the PSN store not recognizing your purchase.
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I have tried everything Sony said and It didn't work. I demand to either get a new code or a refund
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I talked to Sony and they sent me this as proof I purchased House of Wolves: 9785734325 09/20/2015 03:04:21 GMT - Destiny Expansion II: House of Wolves [Destiny™]
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Unfortunately, this is a licensing issue that Sony has to resolve. I understand this is frustrating and I apologize, but we do not have the ability to resolve this issue. I would suggest continuing to pursue this with Sony Support.
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If I were to buy house of wolves again (not that I plan to), would it override the other one and work on my game?
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On my PlayStation store transaction history, it even says that I have purchased i. I will talk to Sony with high hopes
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Ok then. I am installing the packs now
