Fair enough, but I imagine they've made quite a lot of friends in that clan given that they've all had similar experiences with the game.
There are people that have never run a raid because of the lack of matchmaking. The extra effort to find a group is not easy.
That clan will not be needed one day, but at the moment I think it's good to have a group that they know they can avoid harassment in.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
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