You sure they didn't work? You have to enter them on Bungie.net then next time you log into Destiny they should be at the special orders desk behind the postmaster. If you entered them while logged in, you'll have to log out before you receive them
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
7 Day Ban
7 Day Ban
30 Day Ban
Permanent Ban
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