Are you kidding? Half the user reviews on metacritic are a bunch of trolls rating shit 0-3/10
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Critic response only, never would I take testimonial review from users at face value. As you said 0-3 just for trolling. The critics are what makes that site unique, and worth viewing. They receive no funding from publishers/developers, making their reviews impartial as possible with no direct influence from a companies. This is probably as close of a non-partial review your going to get from any source