So I ran 4 raids today 2 on normal and 2 on hard with 2 characters. I've been stuck at 29 for ever. After raiding every week at least 2-3 times, I have only gotten AE, VoC, and shards. Lot and lots of shard. 4 raids in a row were ALL shards! How is this gear earned if the guy next to me has been running it at the same time and has gotten full raid hear and exotics. It's pure luck. And honestly it makes me want to quit.