Or in this case, defensive readers. Defensive listeners take others' remarks as personal attacks. For example, the teenager who perceives their parents' questions about their friends and activities as distrustful uses defensive listening, as do touchy parents, who view any questioning by their children as a threat to their authority and parental wisdom. It's (slightly) fair to assume that defensive listeners suffer from shaky presenting images and avoid admitting it by projecting their own insecurities onto others. Agree/Disagree?