{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
3/3/2026 7:38:49 PM
2
Accessing the game
It’s saying there’s parental controls on my game so I can’t play it when I’m 20 years old and I haven’t put parental controls on
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If its the platform error saying you must have access to multiplayer, like this one https://i.imgur.com/KMXDpTp.png, then restarting the game/your console will usually fix it as long as Xbox services isn't having issues. If you're on PS also make sure you don't have Guests etc signed in.
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Hello there, Thank you very much for reaching out to us. To assist you further with this, we kindly ask that you create a request by clicking or tapping on the "Submit Request" button on the following [url=https://help.bungie.net/hc/en-us/articles/360049024632-Contact-Form-Data-Privacy-Requests]page[/url].
