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2/1/2026 10:47:36 AM
1
Missing dungeon keys
Hey I bought minutes ago the 4000 silver dungeon keys bundle. It’s claimed from inventory. But I can’t play the dungeon. In Shop it’s marked as bought but the alone keys are still purchasable. Pls help
English
#Help
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2 RepliesEdited by viiTactiiCZz: 2/1/2026 10:48:43 AMAre you sure that you unwrapped the dungeon key box from your inventory -> wrapped items area? If you have unwrapped it and its still showing as owned in Eververse, then you'll want to submit a ticket by using submit request at the bottom of [url=https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items]this page[/url].
