I did the Child KWS integration for my son's account and he still doesn't have access to the voice/text feature in game. How do I get help with this? KWS said that I'm verified, and they notified Bungie, but nothing works for him. I even contacted Playstation to see if it was on their end, but nothing. Also, we can't even opt into those options in the Destiny 2 settings in game. It won't change the selection.
ANYBODY have any info? Thank you
English
#Help
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Hi there, Young players (aged under 13, or their country’s age of digital consent) will need to link their account with a parent, guardian, or other responsible adult’s account in order to access certain features, such as joining text or voice chat. The parent, guardian or other responsible adult needs to have a Bungie.net account and verify that they are an adult. Please review our [url=https://help.bungie.net/hc/en-us/articles/24217906958868-Date-of-Birth-Requirements-for-Destiny-2-and-Bungie-Services]Date of Birth Requirements[/url] article for more information and setup instructions. If you are encountering issues after setting up Parental Controls, there might be an issue with the Parental Control settings on the platform you use to play. Please reach out to your platform's support team for assistance with troubleshooting your platform's Parental Control settings.