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12/29/2025 7:03:14 PM
1
New Land Beyond Exotic Not Granted Despite Steam Ownership
Hello,
I am experiencing an entitlement issue with the Exotic sniper rifle New Land Beyond.
On Steam, my account shows that I own the content associated with New Land Beyond, and it appears as owned on the store side. However, the weapon is not available anywhere in-game:
Not in Collections
Not in Special Deliveries
Not in the Exotic Archive / Monument
Not on any character
I have restarted the game multiple times and checked on all characters. The Exotic still does not appear.
This seems to be a mismatch between Steam ownership and Destiny 2 in-game entitlement. I would appreciate confirmation of whether my account should have access to New Land Beyond, and if so, assistance in granting the missing Exotic.
Thank you.
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Hello there, Thanks for getting in touch with us. We understand you're having difficulty accessing purchased content. We're sorry to hear of this. If you haven't yet tried, then you may wish to verify whether [url=https://help.bungie.net/hc/en-us/articles/360049196071-Accessing-and-Restoring-Licenses-to-Destiny-Content]Restoring Licenses[/url] helps you to access this content. If the above suggestion doesn't help, then please reach out to us via the following contact [url=https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items?_ga=2.153276920.1777126809.1731945645-1420294048.1731346808]form[/url]. We will then investigate what's happened with your purchased content.
