Hello there, Thank you for reaching out. We understand you're experiencing what sounds like a soft lock in the second room of the Salt Mines. We're sorry to hear of this, as we can imagine the impact this may have had. If you're still experiencing this, then please consider using your platform's share feature to capture a videoclip of what you describe. If you record a clip, you can upload it to a site like Imgur or Youtube, and share a link to it here. We'll then investigate.