Hi there, Thank you for reaching out. We understand you're experiencing issues with collectibles, Hawthorne's engrams, and with receiving Twitch drops. We have received reports of the issue affecting Hawthorne's engrams and are currently investigating that issue. With regards to the tablets, by any chance are you referring to data pads? If not, please clarify which tablets you're referring to for our investigation. When it comes to the Twitch drops, to confirm that you successfully earned a Twitch Drop, locate your "Redeem Code" page in your Bungie.net account and then click on "[url=https://www.bungie.net/7/en/Codes/Partners]Partner Rewards[/url]." Your Twitch Drops will appear on this page. Any Twitch Drop that is an emblem will show up in your Destiny 2 Collections under Flair>Emblems>General if your platform account is connected to your Bungie.net account. If you're unable to locate the Twitch Drop: [quote]Click the "Refresh" button at the top of the page beside "Missing Twitch Rewards" and the page will update with any Twitch items you've earned. If the Twitch Drop doesn't appear, log in to Twitch's website and view your [url=https://www.twitch.tv/drops/inventory]Drops Inventory[/url] to see all the Drops you've earned. Click on the "Claim" button on any Destiny 2 Drops that have that option below them, go back to your [url=https://www.bungie.net/7/en/Codes/Partners]Partner Rewards[/url] area, and click the "Refresh" button to get the Drop to appear. Unearned Destiny 2 Twitch Drops will not appear on this page. If the Drop still doesn't appear, you may need to connect or reconnect your Twitch profile to your Bungie.net account and follow the above steps.[/quote] For more information about Destiny 2 Twitch Drops, [url=https://help.bungie.net/hc/en-us/articles/8048011793812-Twitch-Drops]view our article[/url].