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9/12/2024 11:30:46 PM
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Tom
Tom

Constant error Code Tapir when trying to log in (no known maintenance or network issues)

I am a returning player that has just downloaded Destiny 2 from steam and am trying to log in. I am unable to get past initial screen as every time I try to log in, I get code "Tapir". I have looked up the code and it suggests this is due to maintenance however it doesn't look like there is any planned! I am based in Australia.
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#Help #Networking

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  • Hi there, Thanks for reaching out. Make sure you have no pending updates available for Destiny 2 as well as clear your console/download cache. You can find steps to do so based on your platform through the links below. Xbox and PlayStation: https://help.bungie.net/hc/articles/360049199051-Clearing-the-Console-Cache Steam: https://support.steampowered.com/kb_article.php?ref=3134-TIAL-4638 MS Store on PC: https://www.thewindowsclub.com/reset-windows-store-cache If issues persist please also refer to our [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]network guide[/url], [url=https://www.bungie.net/en/Support/Troubleshoot?oid=13603]optimization guide[/url], and [url=https://www.bungie.net/en/Support/Troubleshoot?oid=13610]advanced troubleshooting[/url] for assistance on minimizing connection issues and best optimizing your connection to Destiny 2.

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  • Also seeing this issue with my friends account. Not network related, not game related, not computer related. If I log into steam on his computer it works. Also works on my own computer. If he logs into steam on my computer, he gets TAPIR error. On his own computer, same thing. So no change in network, no change in game files, no difference in computer hardware. Literally the only thing different is steam account profiles. Is there a fix for this?

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