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4/22/2024 6:16:21 PM
2

Just got all my characters deleted

As title says, someone just deleted all my characters and almost every item I had in the vault. When I first opened the app just now, I saw that I could select only a 1624 titan to play with. Thinking it was the bug that occurred a few months ago, I reloaded the app without interacting with anything. When I went back to the loading screen the issue was still there. Starting to panic, I ask my friend to help me check for anything unusual and he tells me that by checking my recent activity it shows a competitive pvp match played today. I haven’t played in about 24 hours (since I think 10 pm CEST) so I know someone accessed my account. I play on ps5. No one should have access to my psn account. I don’t do recoveries or carries so it must be someone who hacked into it. I read the guidelines and bungie says it cannot help me in this kind of situation, but I beg for it to be reconsidered. I have a strong bond with every item I collected in these 7 years of my life, I was a kleptomaniac (even keeping items and weapons useless) and a perfectionist (had my deposit full of max stats armor for every character and many perfectly rolled weapons) I will probably post this on the void of twitter, given I have no reach there or anywhere else. I ask for the aid of whoever can help in this amazing community. Hopefully something can be done donutseater#6173

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  • https://help.bungie.net/hc/en-us/articles/360048717732-Deleted-Item-and-Character-Policy https://help.bungie.net/hc/en-us/articles/360048721292-Account-Security-Guide

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