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4/19/2024 5:12:04 AM
2
My pass just disappeared.
I just bought almost all dlcs to my xbox account. Logged in with a new character and my pass was there, i claimed the Dragon's Breath and continued with that new character.
Then I discovered that crosssave existed so i transfer all my characters from Steam version (i have some dlcs but not eclipse). The transfer goes correctly. When i log in with my new characters i see that the pass just disappeared.
Can i recover in any way?
if i cancel the cross-save and start with a brand new character i will have the pass or is gone forever and i need to pay for something i have again?
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Edited by ADragonWithin: 4/19/2024 4:23:04 PMPlease fill out the form at the bottom of the article here: https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items . Bear in mind it is up to Bungie whether or not to transfer, but this is your best bet in doing what you wish in getting it moved from your now-dormant save data to the save data you actually want to use. If you want to instead use your new save data you created and start fresh, then you can disable Cross-Save and your Season Pass will still be on that save data that had it originally; it didn't simply disappear.
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Edited by viiTactiiCZz: 4/19/2024 5:18:45 AMWhen you setup cross-save you set Steam as the active profile, so your season passes that were tied to your Xbox data/characters are now no longer available as your Xbox data/characters have been set as dormant. To regain access to them you will need to deactivate cross-save so you can access your Xbox characters/passes. You otherwise will need to repurchase them
