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Two of my characters seem to be wiped. All their gear and progress are gone and when I load into them it takes me back to the beginning of the game. Please help.
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It’s the same characters, but all their stuff and progress is gone. The characters themself are there. Is this a big or ongoing issue???
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Hi Im Swat
Forever a Bungie fan. <3 - old
Deleted characters cannot be restored no matter what. If you did not delete them, then someone has access to your account and deleted them. You should secure your account ASAP. Your characters are gone forever. Account security is your responsibility at all times. [quote]Deleted Item and Character Policy Whether due to accidental deletion or unauthorized account access, Bungie does not recover manually deleted characters or items, and does not replace in-game items that are lost or dismantled. Bungie does not provide the following services: Restoration of deleted characters Full policy at https://help.bungie.net/hc/en-us/articles/360048717732-Deleted-Item-and-Character-Policy [/quote]