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3/15/2024 12:15:21 PM
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How to remove a Microsoft account from bungie cross play account?

I no longer have access to the Microsoft/Xbox live account due to it being a "aim.com" subnet link. is there anyway to get in touch with a mod to simply remove it? There are no characters on it, it hasn't been used in years.

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  • Edited by Hi Im Swat: 3/15/2024 12:32:42 PM
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    Hi Im Swat
    Hi Im Swat

    Bungie fan, here since 2008. - 4/26/2024 4:59:50 PM

    Bungie will never remove an account for security reasons. If you can't log into it and the platform can't help you recover the account then you're stuck with it forever. See the policy quoted and linked below. [quote]Destiny Player Support and Bungie cannot modify or remove accounts linked to Bungie.net profiles. To protect player privacy and data, you must be able to log in to any linked accounts to prove ownership prior to modifying your linked account. If you no longer have access to a linked account, you will need to reach out to the specific platform’s support for assistance with account recovery options. [ https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide ] [/quote] [quote]That's unfortunate, deleting 6 months of play time over such a trival thing seems almost like a violation of a user agreement.[/quote] No, it isn't. It's up to you the account owner to make sure you can access your account(s) at all times. It is also up to you to make sure that when you delete an account you have removed it from any websites you have it attached to.

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  • No, you will need to authenticate the account to unlink it. Bungie will not bypass the authentication system or forcibly remove any accounts for security reasons.

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