It depends on the customers. No intelligently run company will alienate the majority of its customers to serve a tiny percentage of customers. If McDonald's had 500 customers who were demanding that McDonald's drop the menu and serve only food they like at the expense of everyone else, McDonald's would ignore them and let some other companies bend over backward for a customer they will make no money off of. Safe to say, no one would listen to this clown because making less money is not the reason one goes into business. Hell, I have had customers at my job demand we get products for them that none of our customers want. We politely tell them no and if they press or become obnoxious we tell them to leave.