Look. Honestly. Your egotistical stubborn refusal to give your players a "win" on this subject only indicates that your development team has extremely bad business sense... The term "the customer is always right" is not always true, but when it applies to a sizable portion of your customer base flat out demanding you take a specific action, refusing to do so is universally seen as foolish and incompetent from business aspects. Yes. I admit. Changing your direction now will be seen as an admission that you were wrong to do this in the first place. And some might even see a concession on this point as a weakness that will motivate unhappy players to demand more changes you are hesitant to commit to because it's in a direction different than your original goals. The problem is that there isn't a debate going on between you and the customers where you have a moral highground. The customers already know you're wrong. There's no discussion, you are wrong, they know it. Your consistent failure to do what is being demanded of you is only making people angrier... It's time to take a deep breath, and let this go. Accept any fallout that comes of it, and move on to more important matters. You cannot win here. The calls for removal will never stop until you are forced to do it rather you want it or not. It's time to stop fighting. Just let go and let what needs to happen happen.