It's not just one person though. It's a lot of people and on a daily basis. Bungie should be concerned to be losing players.
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I genuinely don’t know that it matters anymore. D2 will never be as successful as D1, especially because they’ve lost so many players. They should be used to that by now :/ Regardless, there will always be the thousands of diehard fans to buy dlc to keep Bungie going. They should honestly just design the game for them, because they’re the only ones who will stick around either way. They should make the useless haters leave, and make [u]the forums only available to those who own the game and consistently play[/u] in order to get real, useful constructive criticism instead of blind hate from trolls who [b]delete the game[/b]