he never said they should/could prevent it. He said they should do something about it for example banning cheaters more readily.
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Who do you ban? The idiot that paid for a recovery? He or she wasn’t at fault, and simply paid for a service. The actual guilty party is, for all intents and purposes, anonymous.
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To prevent DDoS, you'd have to know which IP and assume they wouldn't use that IP again...wishful thinking. But as another person said, banning the person/user would be great, but proving it was them, as you mentioned...isn't possible imo.
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If I were using cyber attacks to level up account recoveries, I’d most certainly be running my box through a VPN.