Some players including myself are stuck with the previous factions we chose from the last rally.
Your community manager in the help section said he forwarded this last week(edit: rephrased sentence). It's now the last day for this event and all we have is silence.
This is why people say you don't communicate. If you're not going to fix it tell us so I don't have to come here looking to see if you are going to fix it or not.
FYI I came back after 3 weeks to give you another chance but this is what you give us thanks a lot.
Edit:
You know what Bungie never mind I figured it out. Looking at the amount of people who posted this issue in the "help" section of the forums looks like this only affects a small amount of players so who cares right.
Edit 2: Please don't say this takes time. I'm not a moron. If they can't fix it in time which clearly they didn't they could've either said sorry we're trying or extend the event. No they wanted to see if they can get by with people not knowing there is yet another issue. That's what I take from their silence.
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Sorry, but bugs don't all get fixed in a day. Where I work, ANY changes needed to be made to our experience (from marketing pages to web app) take a process of first identifying there's a problem (duh), a dev taking the time to identify the cause and the fix (which can take anywhere from seconds to days depending on how deep rooted the issue could be and priorities), submitting a code fix to a QA Engineer to test the changes and make sure there aren't any failures and that it actually fixed the problem (plus didn't create any new ones), and then we only push code changes live to the product Mondays, Tuesdays, and Thursdays (companies will vary). So even without a schedule of when stuff can be pushed live, there's a bunch of things in between saying "hey, I've got a problem", and "yay it's fixed!" that can't all be done in a short time.