Sorry to keep posting, but me, my girlfriend and my friend have put multiple posts on here, and on Twitter and we are no closer to a solution.
Our clan exists in game, but not on the iOS app, Android app or website meaning that we can't access any clan management features or change our banner. If you look at our profiles, no clan. In game however we are earning XP and getting clan rewards.
Leave and create a new clan you say? I can't, because I'm the founder. It won't let me leave in game, and because we can't access clan management options, I can't do anything about it.
I've seen the link to the Clans page that people have shared. The problem is, you need your clan ID. I can't get my clan ID because I can't go to my clan page... because it doesn't show/exist in the apps or on the website.
There does not appear to be any solution without Bungie intervention.
Please help!!!
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Tag this to #Help where one of the mentors/BNGHelps are more likely to see it.