As in what may have happened in their past to look to help others, whatever they feel whether its duty or the will to help because of morals or because they can't stand to see others where they once laid?
Do people help because they're good or because they think they owe something to society?
Or because they feel guilty? Maybe they did something to someone in the same position before and they made it their wish to change their ways and help and try to put a mask on that experience.
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I help others because it feels like my duty to as a person who is more fortunate and able. Sure, it may be to convince myself or others that I'm a good person, but it's a nice feeling to be respected and appreciated. Also, I have all I want in my own life so helping others isn't detrimental to me.