This is such a stupid argument because the same can be said about any subclass. Just because you think that people don't know how to use it, that doesn't mean that it's true. Any person that is competent enough can use Defender effectively. That being said, the super still needs a buff because it is easily counterable compared to other supers and it has very little defenses despite its description.
And please don't use the argument that I stated above. It is really getting old and just has so many flaws to it.
Edit: Also don't give me any tips for "how to use" Defender because I didn't ask for any. I want real arguments and a real discussion. If I wanted your tips I would ask for them.
Edit: Simple buffs to incorporate would be to make the bubble indestructible or give it additional health and/or make it so that enemies get suppressed when they enter the bubble. I would also be fine if one or both of these were a perk in the skill tree to replace maybe Iron Harvest.
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I would like to see Defenders have a PVP focused exotic that suppresses all abilities for those who enter the bubble. This would include a titan trying to FoH into the bubble. This would make Novabomb the only surefire counter for it. I also think the bubble should be more durable so it doesn't break as easily. With that said, I've seen some defenders who can absolutely wreck it in PVP. but the larger majority of them seem to be lost and unsure of how to make the best use of their skills.