I have given my business to companies with higher prices but better customer service just because I am a firm believer in treating the customer with respect, now not all customers give you the respect you give them but it's worth not alienating your entire customer base just because some are ass holes. Bungie treats the community as one person because they are to lazy to address us as individuals. I just believe this company has become a poor standard for customer service an appreciation. Their content shows lack of respect for the American dollar and their attitude shows lack of respect for a loyal customer such as myself. I am tired of the way this company treats its content and its customers.