What's the deal? I've made 2 characters, not available for either.
More details (apologies!):
I'm on PS4, my account is US region. I purchased the game through PlayAsia.com (it's a US copy, the Legendary Edition - ordered on Sept 12th) and it arrived Sept 24th. I have been quite busy at work so haven't had much opportunity to play, but from now I should be able to play regularly.
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If I could give you the one of the 3 I have I would. Yes THREE. Because apparently the people at bungie are asshats.