Most people that have a hunter first, don't get that warlock/Titan jumps don't work the same as hunters.
If they have a hunter main and are having issues, try telling them that they might be trying to jump like a hunter instead of pressing the jump quickly. That's most of the problems that I see
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Yep. I main a Hunter and struggled on the ships last week (the one that you have to jump up to). Just was hitting X quick enough