Bungie, I've been reading the forums for some time now. Ever since the release of 2.0 & TTK, there has been a surge negative feedback. All prior DLCs have also garnered some negativity, but not like this. I have been seeing people mention class action lawsuits. I have seen people instructing others on acquiring refunds. Most shocking, I'm seeing those who are unable to purchase the new material have fundamentally had their existing game quote, "nerfed". In detail, they cannot access content higher than level 20, they cannot increase difficulty on previous missions or strikes (including heroic & nightfall), and they cannot access the variety of PvP gametypes previously available. I also venture to guess that they will not have access to Trials of Osiris or Iron Banner events. While I struggle to identify the game as a First Person Shooter (FPS) or Massive Multiplayer Online (MMO) Game, this kind of "update" walks the fine line of legality. As I understand it, per the current law, all of these actions are within legal boundary and permissible. What I do not agree with is the ethics of the decision, and I find it in such poor taste that an addendum to pre-existing law should be created to prevent future exploitation of your (Activision or Bungie's) business methods. Clearly, the consumer has the right to boycott, voice their opinions, and provide feedback to agencies like the Better Business Bureau. I feel they should. I feel that your company should see this vast amount of feedback as a critical issue. Thusly, they should be reaching out to the general public with an explanation and/or solution. While again, all the changes are within legal boundary (albeit gray), you should feel ethically obligated to respond to the outrage. Personally, I own the new expansion and have my own griefs toward its quality and content, but it nowhere compares to the poor execution of its release. You have my regards.