What are they going to do to stem the rising tide that could cost them a lot of money? While there are some demanding refunds, there are people that have become so irritated by their practices/policies that they have fanned the flames of (what I would call) anger. Now I know that they are already talking about these things, but I do not think that they really realize how extremely irritated people have become. Yet, even though they say they are watching and reading, I wonder if they really understand the level of this movement that seems to be building. They do not really respond appropriately to legitimate questions, nor do they really show any real concern for those that they say they appreciate. The only thing that they have shown, is that they appreciate our money and, it seems more like, they laugh at the people that have purchased and played - helping them beta test their game the first year, after getting their money; and now say to them, too bad, so sad, but we don't care.