JavaScript is required to use Bungie.net

Help

Help us help you.
Edited by BNGHelp5: 10/12/2015 9:19:06 PM
4289

[BUNGIE] Destiny: The Taken King Vital Information (UPDATED)

Hello! This post is dedicated to keeping you up-to-date on information regarding Destiny: The Taken King. This includes purchasing, any issues that may arise, and links to new Help articles. Stay tuned to this post for updates and new information. [u][b]9/15 NOTES:[/b] [/u] • Xbox 360 players: If you purchased any digital version of Destiny: The Taken King and are encountering issues launching it, please perform the following steps: -[url=https://www.bungie.net/en/Help/Article/12539]Clear your console cache[/url] -[url=https://www.bungie.net/en/Help/Article/12181]Restore the licenses on your console[/url] -Launch the application purchased via Xbox Marketplace (Xbox Dashboard -> Games -> My Games -> Launch) -Once all eligible offers have finished installing, relaunch Destiny [b]We reached a working resolution with Microsoft for this Xbox 360 issue. Any Xbox 360 players who experience error code 80070057 after purchasing Destiny: The Taken King, please contact Xbox support for the best resolution.[/b] • Xbox 360 players who wish to purchase Destiny: The Taken King ($40 USD) can do so via the in-game prompt on the Director. This upgrade will not be available on the Xbox Marketplace, only the Legendary Edition and the full Collector's Edition. • Some users are reporting that the Golden Chest count was reset on their Moments of Triumph at 2am PDT. We are actively investigating. • We are aware of an issue that Crucible rank package display as "Vanguard". These are, in fact, Crucible packages and will give Crucible rewards. •The Suros Arsenal weapons and Vanguard Weapon Pack Items can be found at the Vanguard Quartermaster, located in the Tower Hangar. • The Digital Collector's Edition Upgrade ($20) may not be available for purchase at this time. We are aware of this issue and are actively investigating. [b] 9/16 UPDATE - This offer should now be available to all eligible players in all eligible regions. If you are unable to see this offer, please ensure your account meets all the pertinent requirements[/b] [u] [b]9/16 NOTES[/b][/u] • Xbox One players, who have purchased Destiny: The Taken King Collector's Edition, may need to manually install individual parts of the Collector's Edition bundle to receive in-game items. This can be done by performing the following steps: - From the Xbox Dashboard, highlight the Destiny application - Press the Menu button on your controller - Select "Manage Game" - Verify all eligible downloads are installed (uninstalled items will be noted on the right-hand side) • The Digital Collector's Edition Upgrade is not available for the Xbox 360. Players who wish to obtain items from the Digital Collector's Edition will need to purchase the Digital Collector's Edition. • Player's current Legendary Marks are not being updated on the Bungie.net. We aware of this issue and are actively investigating [u][b]9/17 NOTES[/b][/u] • If you've purchased Destiny: The Taken King and discover that any part of your purchase contents are not in-game, you may need to [url=https://www.bungie.net/en/Help/Article/13507]manually install a portion of the download[/url] • We're aware of an issue where players may experience a Destiny application crash/freeze when multiple status effects are active. We're actively investigating this matter. If you experience game crashes/freezes when multiple status effects are applied to your character, a known work around is equipping different pieces of gear. • We have identified the issue with Golden Chests count for the Moments of Triumph requirements and are working on a fix. We will have more information in the near future. [b]Update 9/24: Hotfix 2.0.0.4 addressed an issue in which the Golden Chest node completions disappeared after the releae of The taken King.[/b] • Information on Legendary Marks can now be found on [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13304]The Taken King Guided Support page[/url] or the following [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13588]Help article[/url]. [b][u]9/18 NOTES[/u][/b] •We are currently investigating reports of eligible players are not receiving all Destiny: The Taken King Collector's Edition items. • We are aware of reports that some eligible players are not seeing their VIP Quest "Veteran's Tour". We are currently investigating. For general questions regarding access to the VIP rewards/Quest, please visit [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13568]this guided support page[/url]. [b][u]9/24 NOTES[/u][/b] • We have fixed an issue with Year 1 Moments of Triumphs in which the Golden Chest node completions were disappearing after the Destiny: The Taken King release. • We have fixed an issue where players who reached Level 40 before turning in the Reach Level 30 objective did not properly receive the Level 40 quest. [u][b]9/25 NOTES[/b][/u] • All available information on Armsday can be found with [url=https://www.bungie.net/en/Help/Article/13613]this FAQ[/url]. • Hot Fix 2.0.0.4 addresses some of the issues seen with the launch of Destiny: The Taken King. You can read the Hot Fix notes on [url=https://www.bungie.net/en/Help/Article/13562]this Help article[/url]. • We are investigating some Xbox 360 players reporting that they have not received their Spark of Light after purchasing Destiny: The Taken King. [u][b]9/26 NOTES[/b][/u] • There have been reports of players losing access to their SUROS Arsenal content. We are actively investigating this matter. In the meantime, please ensure that all Destiny content is installed with [url=https://www.bungie.net/en/Help/Article/13507] this Help article[/url]. Additionally, you may be required to [url=https://www.bungie.net/en/Help/Article/12181]restore the licenses on your console[/url]. [b][UPDATE 9/28][/b] [u][b]9/27 NOTES[/b][/u] • Bungie is aware of reports that players are experiencing Audio issues when playing various modes in Destiny, and currently investigating. • There have been reports of players losing access to their Suros Emblem, Shader, and Weapons. Bungie is aware and currently investigating this matter. [b][UPDATE 9/28][/b] [u][b]9/28 NOTES[/b][/u] • Issues impacting the Hakke/Suros Arsenal Packs have been resolved. Installation of the Suros Arsenal Pack or Hakke Weapons Pack may be required: https://www.bungie.net/en/Help/Article/13507 [u][b]9/29 NOTES[/b][/u] • The Nightfall reward “Radiant Light” has been retired. In its place, Vanguard Streaks can be earned by players in strike playlists for a chance at more rewards. For more information, follow this [url=https://www.bungie.net/7_Vanguard-Streaks/en/Help/Article/13629]Help article[/url]. • It is possible to lose Armsday Orders when attempting to redeem them from the character inventory screen. We stress that players only redeem Armsday orders within the Gunsmith's turn-in order window. We will continue to investigate this issue. [b][u]10/1 Notes[/u][/b] • Favorites on Bungie.net have been disabled. We are currently investigating this, and will update when this feature is available once more. UPDATE: Favorites have been turned back on. We will continue to monitor this feature to ensure it is functioning properly. [b][u]10/12 Notes[/b][/u] • We are aware that players are unable to activate their fully charged Agonarch Rune, and are currently investigating.
English
#Help

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • I recently got all 45 calcified fragments for the touch of malice quest and it won't let me continue can anyone help ??

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    10 Replies
    • Fix the public events I have done f****** 7 public events in the right areas and they are all been eliminate the target fix the patrol f****** bungie

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    • I havent been able to get the calcium fragment to drop fromn the chest that you need "scent of the worm" to open. Does it drop at random? Is anyone else having this issue?

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    • Hey I received two more sparks of light, so I now have three. Why?

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      2 Replies
      • Edited by R2-Ticuu: 10/8/2015 1:14:00 AM
        please help bungie I'm not getting Boolean Gemini after turning in the tech which brood for the quest, I have rank 3 queens wrath and on the wolves of Mars quest but I know that you only need to do the taken war Petra to get the lost and found quest. Note my warlocks light is 293 and the lost and found quest completed and turned in

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      • Bungie wth..., I just completed the raid with my warlock and for beating Oryx I received 2 moldering shards and that was it! Seriously? 2 moldering shards for grinding out Oryx? My inventory wasn't full and I haven't beaten it this week with my warlock just my Titan. How come I got absolutely no rewards except moldering shards? No armor or anything WTH? I mean seriously that just takes all the fun out of wanting to do the raid, moldering shards... Jeez that's bull. I should have gotten at least something.

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        2 Replies
        • bungie i cant get the quest for exotic sword my sword is max out and at 288 attack im so tired of this dlc its laging too much

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        • Edited by JJWolf: 10/8/2015 12:40:11 AM
          Maybe this is where I need to post things to get answers from Bungie.. I cannot get matched in crucible. In three weeks I have only been able to participate in two matches. What gives? Hard resets don't work. I've now tried two different internet sources that work great, but still no matching. the Mongoose instructions do not work. Even though it wasn't required, I reset my NAT several times. Still no matching. Additionally I have re-downloaded the TTK content but still have not been matched AND have found out through a friend who plays on my Xbox 360 while I am at work that occasionally the game blinks and all of the TTK playable content is gone (crucible, the dreadnaught, strikes, etc.) and the game prompts him to purchase the TTK content for access. I confirmed this a little over an hour ago. It comes back after a couple minutes but what the heck? Alittle help please.....

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        • i m checking the xbox store and this website but i cant get the 20$ version only the 80$ one any advice?

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        • So how about that Veteran's Tour fix? Not like it's been almost a month or anything...

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        • Bungie, or someone else, please help! Is it still possible to transfer TTK to another console like you could with expansions I and II? Please someone tell me the answer, It's making me Paranoid!

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

          1 Reply
          • Hey i am having trouble with the skyburners deployment codes patrol mission #2 i got to the signal with 20 seconds to spare but there was nothing where the signal was supposed to be there was no way to stop the countdown and i failed because of that. Any help?

            Posting in language:

             

            Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

            1 Reply
            • I am at the step of the exotic sword quest that I need to wait until the next arms day but now it won't give me the arms day alloys pls help I don't want to have to wait another week

              Posting in language:

               

              Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

              1 Reply
              • Does anyone know if you can get the strike exclusive drops from the ordinary lvl or the heroic only?

                Posting in language:

                 

                Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

              • today during the strike to get the [b][u]Exotic Sword Upgrade[/u][/b] in the chamber with the [u]Shreakers[/u] and taken there are a bunch of acolytes right at the bottom of the stairs that are hard to kill as it is, well every now and then there will be [u]at least one acolyte that just doesn't die[/u] this one acolyte made it so difficult to pass this room to get to the wizards and taken cabal, now here is what is actually happening to make this so difficult, first off my light lvl was only at 375 when i attempted this mission so its already hard for me, nearly impossible but this one acolyte my team and i would get its armor and hp down to near nothing and when i go for the final blow [b][u]All the Health and Armor RESET[/u][/b] so i keep hitting it with my sword and its health will drop again and when we go for that final blow and its hp hits ZERO it resets again back to full hp and armor, occasionally there's more then one but more so I've only seen one and my friend has seen more then one last week doing the same mission for his exotic sword

                Posting in language:

                 

                Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

              • Edited by Vennesetiid: 10/7/2015 10:32:15 PM
                yesterday i went to get [b][u]"the scent is key"[/u][/b] chest after acquiring the scent [i]this is not the first time I've opened this chest[/i] when i got to the chest with 10+seconds to spare the [b][u]"Blind Thrall"[/u][/b] made the sound of summoning but didn't and when i opened the chest it gave the glow that it would normally and opened [i]now here is the messed up part[/i] [u]my timer was still active[/u] and [u]counting down[/u], the thrall still have not spawned and i got [u]no loot[/u] from the chest, the [u]timer expired[/u] the glow went away and the thrall spawned and tried to annihilate me. I understand that you only need this chest once to get the fragment you need but the loot drop should still be active

                Posting in language:

                 

                Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

              • I can't finish any strike's. Every 5 min's I get disconnected and get sent back to orbit. I can't play "YOUR" game if you don't fix this. It's been like this for the last 10-14 days. I can't do the stikes, nightfall, or raids if I can't do the first part of the Missions. Fix this please.

                Posting in language:

                 

                Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

              • I'm having trouble with public events for this quest. I go to the area at the right time and nothing happens

                Posting in language:

                 

                Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                1 Reply
                • So I'm on 44 calcified fragments my final one was the one u get off that small quest for court of oryx I finished it just then and didn't get my last fragment any advice on what to do as I'm very annoyed

                  Posting in language:

                   

                  Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                  3 Replies
                  • I don't understand the point in having 20 mouldering shards for oryx, if I'm only going to get the "War Numens Mark" and a few worm spore from killing oryx... Bungie, please sort this out and give me what I need (raid helmet and raid boots), because it's driving me insane that I can't get something so simple, because the loot system doesn't work correct. Gamer tag is same as above^^

                    Posting in language:

                     

                    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                  • Edited by fkoassassin: 10/7/2015 9:18:14 PM
                    Why am i getting a msg that i need to purchase ttk i already have it

                    Posting in language:

                     

                    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                    9 Replies
                    • It's says I have the dlc on Xbox one but when I check to see if its download and click a it pops up saying bundel only

                      Posting in language:

                       

                      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                    • Dear Bungie, I have 45 calcified fragments, I have done every part of the touch of malice quest other than the final wizard. I have been keeping myself up to date and aware of this quest via YouTube, Twitch, and here on the forums and Reddit and nothing. The quest seems to have stopped. I don't know what to do. Please help

                      Posting in language:

                       

                      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                      1 Reply
                      • Apparently I don't have the taken King collectors edition however I do and it's downloaded on my harddrive. I've literally paid £80 for nothing..

                        Posting in language:

                         

                        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                        2 Replies
                        • So, I bought the taken king collector's edition for Xbox one on my o old Xbox, but then I bought a new xbox and I no longer have it. I have the previous two expansions and I still have the class gear and emotes but for some reason it says I don't have the expansion. And when I pull it up in the xbox store it says I have to buy it. Please fix

                          Posting in language:

                           

                          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                        • Me and my freinds are all hunters, and so to get a bit of variety we decided to all make titans. We used are sparks of light and did the first couple of missions then wghen i talked to zavala and went back into orbit, it said "requirements not met" on every single level, the expansion pack ones and the main story missions. Even levels like "restoration" or "strangers call" that i had already beaten said requirements not met. If you could help figure this out or fix it i would be very thankful.

                          Posting in language:

                           

                          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                        You are not allowed to view this content.
                        ;
                        preload icon
                        preload icon
                        preload icon