I think it's because forums, reddit, twitter etc is just a small slice of the overall playerbase. Bungie can better see actual usage stats through in game use, as not everyone uses the forum, not everyone talks about these things, not everyone uses social media (and if they do, probably don't talk about Destiny).
Still, it'd be nice if they did take into account all our complaints on the forum in a bigger way.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
7 Day Ban
7 Day Ban
30 Day Ban
Permanent Ban
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