Ignore the abusive crowd that calls names and labels people whiners. Its not like any of them have (or will have) a real job, respect or credibility anyway.
Sadly, this forum is the only feedback method available to most people. An insane miscalculation by Bungie, where they actually expect us to weather the torrent of idiots in order to provide feedback and request service.
Provide your feedback and abandon the game and forums when you've had enough.
Its all we can do.
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Hmm... If only we could form a union of all the gamers out there...