So I'm thick because you have suspicions....O........k. sir I believe I already stated it was speculation, which you just confirmed, because suspicions are exactly that. And how is a press release addressing a specific concern of the community considered, '' Not participating?'' Perhaps you need a Dictionary because that would fall under the category of participating. You probably just didn't like what was said because it wasn't addressed to Quack fever. Substandard products and services? Ummm you don't have to keep playing the game, if you really feel that way, stop putting money into the company and it's products. Not complicated.