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11/14/2026 5:45:33 PM
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Account is permanently bound

I have asked for my data to be erased but I regretted my decision and it was too late. I created a new account with the same username but I can't log in. It kept saying that it was permanently banned. If anyone can help would be appreciated
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#Help #pcsupport

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  • Edited by viiTactiiCZz: 11/14/2026 5:52:52 PM
    A new account with the same username won't have the same ID Bungie uses. Steam has unique Steam IDs (SteamID64) and PSN has PSN User ID. Those are unique to the accounts specifically, they aren't shared or meant to be reused. If the platform you registered on gave you the same ID as a previously permanently banned one, then you need to contact your platform to ask why that happened. Data privacy erasure requests are a irrevocable permanent ban and Bungie will not consider any appeals. If you linked an already banned account to a new Bungie profile, then you screwed both accounts as bans are applied to every account - not just platform specific.

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