Hello, I am completely stuck in an account deadlock and desperately need a Bungie Mentor or BNGHelp administrator to assist with a backend adjustment. My primary Destiny 2 characters are hosted on my Xbox account. I previously activated Cross Save, linking my Xbox characters to a Steam profile. However, that Steam account has since been permanently deleted by Valve. Because the Steam account no longer exists, I am completely unable to authenticate through Steam to turn off Cross Save, and I cannot unlink the deleted account from my profile settings. This has completely trapped my Xbox account on a dead profile, and I am unable to use the profile eviction workaround because Cross Save freezes all links. Since there are no active web contact forms available on the Help Portal for this issue, I am posting here hoping a staff member can manually terminate or deactivate Cross Save on my profile from the backend. This will allow me to safely unlink the defunct Steam ID and connect my new, active Steam account. Thank you for your time and assistance. [spoiler][b]Moderator edit:[/b] This thread has been moved to the #Help forum where you can find answers and troubleshoot any Destiny in-game / bungie.net / companion app issues, courtesy of other helpful players and [url=https://help.bungie.net/hc/en-us/articles/360054418332-Bungie-Community-Volunteers-Mentors-Ninjas-and-Shields]Mentors[/url]. Feel free to private message the moderator who moved your post, link to topic, for further clarification about why this topic was moved.[/spoiler]