Hi there, Thanks for reaching out. Would you mind [url=https://help.bungie.net/hc/en-us/articles/360049199051-Clearing-the-Console-Cache]clearing your console's cache[/url] to see if this helps alleviate the issue? If it doesn't and the issue still happens consistently, we kindly ask that you write back to us here with the following: 1) A brief video demonstrating the issue happening. You can upload the footage to a public video hosting site, like YouTube, then post the link here. 2) A more detailed description of the issue, including info such as if this seemingly occurs with every cutscene or only specific ones, which PSN device you're playing on, and so on. Thanks in advance for any added info you can give us, but hopefully a cache clear will help address the issue!